Frequently Asked Questions
Lace
What is a 13x4 lace frontal?
It is lace measuring 13 inches across the front hairline and 4 inches deep, so you can part your hair freely across the front for a natural look.
Which lace colour do you use?
Our current unit uses light brown lace, which blends naturally with medium to warm skin tones. Lace can also be tinted to match your skin more closely.
Can I cut the lace?
Yes, but please try the unit on first. Lace that has been cut cannot be returned. See our Return & Hygiene Policy.
Density
What does 200% density mean?
Density describes how much hair is on the cap. 200% is a full, voluminous density for a glamorous, full-bodied look.
Wig care
- Wash gently with sulphate-free shampoo and conditioner, and avoid rubbing.
- Detangle from the ends upwards with a wide-tooth comb.
- Use heat protectant before styling with heat tools.
- Air-dry on a wig stand and store in a satin bag or on a stand when not in use.
- Avoid sleeping in your unit or swimming in chlorine or salt water to extend its life.
Ordering
How do I place an order?
Add your unit to the cart and complete checkout. You'll receive an order confirmation by email.
How much is shipping?
See our Shipping & Delivery page. Your exact options are shown at checkout.
Can I return my wig?
Human hair wigs can be returned within 7 days of delivery if they are unworn and unaltered. Full details are in our Return & Hygiene Policy.
Need help choosing?
WhatsApp us at 066 571 6763 or email smappliedtech.group@gmail.com.